About
For Healthcare Businesses
Vital Life Nursing offers a comprehensive Quality Assurance Assessment & Improvement Plan to help healthcare organizations maintain high standards of care, regulatory compliance, and operational excellence.
Through structured on-site observation, interviews, and (where applicable) a Policies & Procedures audit, we assess your current practices, identify gaps, and implement actionable strategies to enhance:
Patient outcomes
Staff performance
Service delivery
We don’t just focus on incident reports. Our approach is centered on co-design—actively involving your team and stakeholders in creating meaningful, sustainable improvements.
Focus Areas May Include:
✔️ Onboarding & staff training
✔️ Ongoing competencies assessment
✔️ High incident rates
✔️ Company culture & leadership
✔️ Patient satisfaction
✔️ Employee engagement & retention
Following the assessment, you’ll receive a detailed Plan of Intervention with tailored recommendations.
📌 A diagnostic session is required to determine the appropriate scope.
🛠 One session alone is often not sufficient for lasting change—ongoing support is recommended for deeper, sustainable improvements.
📍 On-site visits available—additional fees apply.
Offered Workshops
Please note that Vital Life Nursing can develop a personalized workshop based on the findings from the assessment. The following areas can be evaluated to determine the overall training level and care quality provided by the aides:
Basic Care Skills & Infection control
Competence in providing daily care (bathing, feeding, dressing, mobility assistance).
Adherence to hygiene and infection control protocols.
Dementia and Cognitive Care
Knowledge of dementia stages and symptoms.
Ability to manage behavioral and psychological symptoms of dementia.
Communication strategies with dementia residents.
Health and Safety Practices
Understanding of emergency procedures and resident safety protocols.
Proper use of equipment such as hoists, wheelchairs, and assistive devices.
Administration of medication, if applicable.
Communication and Empathy
Communication with residents, families, and healthcare professionals.
Demonstration of empathy, patience, and respect for resident dignity.
Ability to handle resident concerns or complaints.
Resident-Centered Care
Awareness and implementation of person-centered care approaches.
Understanding individual resident preferences, history, and care plans.
Ability to adjust care based on residents' physical and emotional needs.
Documentation and Reporting
Accuracy and timeliness of daily care notes and reports.
Proper recording of incidents, health updates, and other relevant information.
Self-Care and Stress Management
Understanding your limitation, capabilities and gaps that must be addressed
Knowledge of stress reduction techniques and support resources for care aides.
Awareness of signs of caregiver burnout and strategies to manage work stress.
Please note that this assessment can be completed either virtually or on-site. Virtual assessments require supporting documentation to be submitted in advance, whereas on-site assessments include direct nursing observation.
Book a Phone call with a nurse to discovery what suits your needs the best,