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Quality Improvement QI

$475 +

2+ hrs

About

For Healthcare Businesses

Vital Life Nursing offers a comprehensive Quality Assurance Assessment & Improvement Plan to help healthcare organizations maintain high standards of care, regulatory compliance, and operational excellence.

Through structured on-site observation, interviews, and (where applicable) a Policies & Procedures audit, we assess your current practices, identify gaps, and implement actionable strategies to enhance:

  • Patient outcomes

  • Staff performance

  • Service delivery

We don’t just focus on incident reports. Our approach is centered on co-design—actively involving your team and stakeholders in creating meaningful, sustainable improvements.

Focus Areas May Include:

✔️ Onboarding & staff training

✔️ Ongoing competencies assessment

✔️ High incident rates

✔️ Company culture & leadership

✔️ Patient satisfaction

✔️ Employee engagement & retention

Following the assessment, you’ll receive a detailed Plan of Intervention with tailored recommendations.

📌 A diagnostic session is required to determine the appropriate scope.

🛠 One session alone is often not sufficient for lasting change—ongoing support is recommended for deeper, sustainable improvements.

📍 On-site visits available—additional fees apply.



Offered Workshops

Please note that Vital Life Nursing can develop a personalized workshop based on the findings from the assessment. The following areas can be evaluated to determine the overall training level and care quality provided by the aides:


Basic Care Skills  & Infection control

  • Competence in providing daily care (bathing, feeding, dressing, mobility assistance).

  • Adherence to hygiene and infection control protocols.


Dementia and Cognitive Care

  • Knowledge of dementia stages and symptoms.

  • Ability to manage behavioral and psychological symptoms of dementia.

  • Communication strategies with dementia residents.


Health and Safety Practices

  • Understanding of emergency procedures and resident safety protocols.

  • Proper use of equipment such as hoists, wheelchairs, and assistive devices.

  • Administration of medication, if applicable.


Communication and Empathy

  • Communication with residents, families, and healthcare professionals.

  • Demonstration of empathy, patience, and respect for resident dignity.

  • Ability to handle resident concerns or complaints.


Resident-Centered Care

  • Awareness and implementation of person-centered care approaches.

  • Understanding individual resident preferences, history, and care plans.

  • Ability to adjust care based on residents' physical and emotional needs.


Documentation and Reporting

  • Accuracy and timeliness of daily care notes and reports.

  • Proper recording of incidents, health updates, and other relevant information.


Self-Care and Stress Management

  • Understanding your limitation, capabilities and gaps that must be addressed

  • Knowledge of stress reduction techniques and support resources for care aides.

  • Awareness of signs of caregiver burnout and strategies to manage work stress.


Please note that this assessment can be completed either virtually or on-site. Virtual assessments require supporting documentation to be submitted in advance, whereas on-site assessments include direct nursing observation.

Book a Phone call with a nurse to discovery what suits your needs the best,




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