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Quality Assurance Assessment

$475 - $1200

2 - 8 hrs

Details

Key Areas of Assessment

The following areas can be assessed to determine the overall training level and care quality provided by the aides:


  1. Basic Care Skills  & Infection control

    • Competence in providing daily care (bathing, feeding, dressing, mobility assistance).

    • Adherence to hygiene and infection control protocols.


  1. Dementia and Cognitive Care

  • Knowledge of dementia stages and symptoms.

  • Ability to manage behavioral and psychological symptoms of dementia.

  • Communication strategies with dementia residents.


  1. Health and Safety Practices

  • Understanding of emergency procedures and resident safety protocols.

  • Proper use of equipment such as hoists, wheelchairs, and assistive devices.

  • Administration of medication, if applicable.


  1. Communication and Empathy

  • Communication with residents, families, and healthcare professionals.

  • Demonstration of empathy, patience, and respect for resident dignity.

  • Ability to handle resident concerns or complaints.


  1. Resident-Centered Care

  • Awareness and implementation of person-centered care approaches.

  • Understanding individual resident preferences, history, and care plans.

  • Ability to adjust care based on residents' physical and emotional needs.


  1. Documentation and Reporting

  • Accuracy and timeliness of daily care notes and reports.

  • Proper recording of incidents, health updates, and other relevant information.


  1. Self-Care and Stress Management

  • Understanding your limitation, capabilities and gaps that must be addressed

  • Knowledge of stress reduction techniques and support resources for care aides.

  • Awareness of signs of caregiver burnout and strategies to manage work stress.

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