This reflective and experiential workshop guides participants to explore their own cultural identity, beliefs, values, and lived experiences as the foundation for delivering culturally safe and compassionate healthcare. Participants are invited to recognise that true cultural awareness begins not with policies, but with self-awareness, humility, and conscious presence.

This session supports a deeper understanding of how personal perspectives shape communication, clinical decision-making, and relationships with diverse patients, families, and communities.

Workshop Objectives

Participants will:

• Develop deeper awareness of their own cultural lens and conditioning

• Recognize unconscious biases and internalised assumptions

• Understand how culture influences communication, care expectations, and trust

• Strengthen skills for culturally safe and emotionally intelligent practice

• Cultivate presence, respect, and curiosity in cross-cultural interactions

Workshop overview

1. Opening & Intention

• Why cultural awareness matters in healthcare

• Introducing the concept: “Start with yourself”

2. Cultural Self-Awareness

• Exploring personal values, beliefs, and cultural conditioning

• Reflective question: How do my experiences shape my care?

3. Understanding Culture in Healthcare

• How culture influences communication, trust, and care expectations

• Cultural humility vs. cultural competence

4. Unconscious Bias & Communication

• Recognising blind spots and assumptions

• Tools for respectful, culturally safe dialogue

5. Practical Application

• Short case example or scenario

• How to integrate awareness into daily practice

6. Closing Reflection & Q&A

• Key takeaways

• Personal commitment to conscious care

Who This Workshop Is For

• Healthcare professionals and care staff

• Leaders and managers in healthcare settings

• Support staff in senior living and community care

• Organisations serving diverse populations

• Anyone seeking to improve cultural sensitivity in care delivery